Support
If you have any troubles or concerns while using ApprovalFlow, please refer to this page.
Inquiries
General product information
- Such as:
-
- - How to purchase an ApprovalFlow license?
- - Please tell me about the price.
- - How can I get an Invoice?
For all non-technical inquiries, please contact the ApprovalFlow Information Center:
ApprovalFlow Information Center:
afinquiry@cybozu.co.jp
ApprovalFlow technical information
- Such as:
-
- - How do I configure access privileges?
- - A error is displayed, and I can't access ApprovalFlow.
- - ApprovalFlow's performance is slowing down.
For technical inquiries, please go to support online to proceed with your inquiry.
You must have a valid service license, or use support online within your trial period.
For more details, please refer to the following FAQ:
Manuals
Installation & Administrator's guides are available here:
Frequently asked questions
We have compiled a list of the most frequently-asked questions.
Frequently asked questions (FAQ)
Restrictions and defect report
Please refer to the following defect report and confirm ApprovalFlow's restrictions before introducing ApprovalFlow in your environment:
Restrictions and defect report
Time zone update
You may download the latest time zone data for ApprovalFlow here.
Reissuing a license key certificate
We can reissue your license key certificate to you.
* We charge for the reissuing process. For more information, please see below:
Reissuing a license key certificate.
Changing customer information
If you need to change your customer information, please send the updated information to the following e-mail address:
ApprovalFlow Information Center:
afinquiry@cybozu.co.jp
